The New Singles: Single and Thriving!

Single-by-Choice-plus-source1Most people spend some part of their adulthood as singles – as young adults bounding out of their parents’ homes or through circumstances, as divorced people or as widows and widowers.  Historically, being single was short-lived, but things are changing. 

The Facts

The US Census reports that over the past 25 years, the median age for first marriage has increased nearly 4 years for men to 27.1 and 5 years for women to 25.8.   Single-person households grew from 17% to 28% over the same time period.  And a small (9.2 million adults), but growing group is not marrying at all. 

Whether people are staying single longer or not marrying at all, dynamics leading to the growth of the single segment may include:

  • Greater economic achievement by women has freed them from needing to marry for financial stability
  • De-stigmatization of single parenthood, in fact 11.6 million single adults have children living with them (either through divorce or because they have chosen to have and raise children on their own)
  • Increasing acceptance of homosexuality has freed many gays from sham marriages
  • Marriage or partnering is not viewed as the only lifestyle option when you have reached a “certain” age

With these factors at play, how singles are currently marketed to (looking to be paired up) or not marketed to (mostly absent from marketing/communications efforts) needs to be reconsidered.  The group of singles we are spotlighting here might be a minority now but they represent an untapped consumer segment that could be a new source of opportunity for marketers of a wide range of products and services.

Dove, Volkswagen and Ikea (to name a few) demonstrate the value of intelligent engagement with newly uncovered consumer segments.  Dove celebrated the diversity of women by featuring “real women” in their successful Campaign for Real Beauty**Volkswagen and Ikea effectively reached gay/lesbian sensibilities with smart marketing.

New Singles Defined

For New Singles, singlehood is not a stop on the way to coupledom and/or wedded bliss, but rather a choice.  It may or may not have been planned at the outset of adulthood, but over time, single is now their chosen state of being.  Being single for this segment is a lifestyle, not merely a lifestage. 

While there are some people who have not necessarily chosen to be single, as noted in a highly touted September 2006 New York Times article highlighting the dilemma of middle-aged male high school graduates who are still seeking suitable life partners, others truly are “Single by Choice.”

 

In 1999, magazine publisher Sasha Cagen came up with the term “quirkyalone” on a Brooklyn subway platform on NewQuirky-Alone1 Year’s.  Quirkyalone is a mindset, a movement which has grown into an international community and speaks to singledom as a celebrated option that is the equal of coupledom rather than solely something people back into.

She later expanded on this concept in an essay in the first issue of her magazine To-Do List which was republished in the Utne Reader in 2000.  Cagen was surprised by the fervor of responses from readers who felt their lives had been validated by her work.  As a result of these responses, Cagen opted to expand her essay into a 2004 book, titled Quirkyalone: A Manifesto for Uncompromising Romantics.

In 2006, social psychologist Bella DePaulo (PhD, Harvard) published Singled Out: How Singles are Stereotyped, Stigmatized, and Ignored, and Still Live Happily Ever After . Using social science data Dr. DePaulo challenged the stereotypes of people who are single.  In addition to offering seminars and workshops on the science of singlehood, Dr. DePaulo’s writings have appeared in professional journals and other publications. Her latest book, Single with Attitude (2009), is a compilation of essays that originally appeared in Living Single, Dr. DePaulo’s popular blog for Psychology Today and other writings which were first published in the Chronicle of Higher Education, Forbes.com, the Huffington Post, and the New York Times.

New Singles have even made its way into popular culture, reflecting the new reality of this segment.  According to the Urban Dictionary, Single by Choice is a person who does not wish to be in a relationship.  They value their independence and do not feel they need to have a boyfriend/girlfriend/husband/wife to gain validation.  People who are single by choice may  go out or date casually, but do not choose to be in a long term committed relationship.

In recent years, the blogosphere has become populated with optimistic and expansive perspectives on singles including Living Single, Singles by Choice, SingletudeMySingleSpace, to name a few.  And then there’s National Singles Week (also known as Unmarried and Single Americans Week) which was just celebrated (September 20-26).

The Opportunity

As with any other marketing niche, there might be targeted efforts to reach them, but, how they are portrayed, addressed and communicated to, are the most important elements to for an effective campaign.   To win with New Singles, here are some keys to bear in mind:

Messaging Key:  It is not enough to include single people in advertising.  Messaging and tonality needs to be uplifting, welcoming, even celebratory – remember New Singles enjoy rich, fulfilling lives.  They are at ease with their status and do not consider being single as an affliction.

dining aloneImage Key:  It goes without saying, stay away from stereotypes.  New Singles are diverse.  They come in a range of demographic and socioeconomic flavors.  They don’t exist in a vacuum, they have family and friends.  New Singles live in urban centers and in the suburbs. You get the picture.   

Product Key:  New Singles are consumers of as vast an array of activities, products and services as the larger population, not just dating services or singles cruises.  They have homes and apartments that need furnishing, upgrading or repairing.  New Singles take vacations and dine out but only couples/families are promoted to.  They appreciate fine wines and champagne but half-bottles available on-premise are rarely found at retail.  New Singles need insurance to provide for themselves now and in the future, but families are the focus for most insurance products.  And this is just the tip of the iceberg.

 Value Key:  Clearly, having a better understanding of this segment is important to convey relevant New Singles values.  So remember to include this consumer mindset in the research process whether the focus is on new product development, branding or other marketing efforts.

Whether promoting restaurants, hotels, cruises, vacation destinations, insurance products, home furnishings or alcohol beverages, remember going solo is a chic and powerful choice. 

By stepping up to the plate with a plan that includes New Singles and is spot on attitudinally, marketers stand to gain substantial credibility and incremental market share among this untapped and sizeable consumer population.  Said another way, treating New Singles as a center of influence could pay huge dividends for your business!

 

**Read this marketing case study on the impact of Dove’s Campaign for Real Beauty.

Real Money for Virtual Goods?

virtual-giftsThe current issue of Fast Company highlights one of the fastest growing global industries – virtual goods.  Worldwide sales are projected to nearly double to $1.9billion from $992million in 2008.   As with many things tech, Asia is way ahead of the U.S., with consumers in China, Japan, and South Korea driving sales.

Virtual goods are anything from the flower icons you buy for friends on Facebook or MySpace to branded apparel and accessories to dress your favorite online game character.  Virtual goods are sold in four primary areas: social networks, online dating sites, games, and virtual worlds, reports Brian Balfour of Viximo .  One stat I found intriguing – FooPets members spend an average of $25 per month outfitting and feeding their virtual Fifis and Fidos, about the same amount that pet owners spend on their live animal companions.  

This year’s Virtual Goods Conference is being held in San Jose in September, I wonder if the Marriott expects to be paid with cash or virtual gifts?  So, how many of you have tapped your credit card to purchase a virtual good?  Have you been the recipient of a virtual gift – and what did you think of the giver?

Recognizing the Small Signs

So much of US economic growth in recent years has been dependent upon consumer spending – estimated to be 70% of GDP. A major impact of this current recession has been the dramatic decline in consumer spending, driven by job losses, lack of credit, overleveraged home equity, and the reduced value of savings and other investments.

Despite the federal stimulus plan, largely focussed on capital projects and federal/state employment – economic expansion will only begin with consumers start spending (beyond the basic necessities) and get into the malls, auto dealerships, vacation resorts, etc.

In this Salon article, AP writer Jeannine Aversa interviewed a variety of business owners who interact everyday with regular Americans to get their take on what will signal recovery from this recession.  An Applebee’s restaurant owner believes the recession will be over when customers start ordering “complete meals — appetizers, entrees and desserts — as well as drinks like iced tea or soda” again. Dayspas like Red Door are looking forward to their regular clients coming in for splurge treatments, like facials and massages, not just “maintenance” services such as hair coloring. Convenience store owners are watching for the return of the “lunch bucket guy”, often a construction worker who used to stop in for morning coffee and danish, a lunchtime sandwich, and an after work soda and chips.

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It might not be the big ticket purchases (cars, home remodeling, vacations) that signal the return of consumer spending, but the suburban shopper picking up an extra outfit at the mall or office worker buying a round of drinks at their local watering hole.

The End of the Affair?

Two recent stories caught my attention: the New York Times’ “Shift to Saving May Be Downturn’s Lasting Impact” and a report from the Pew Center “Luxury or Necessity? The Public Makes a U-Turn”.

Both highlight a potential long-term change in consumers’ behavior. The NYT article summarizes several reports indicating that Americans’ current increase in savings may outlast the recession and become permanent. The Pew Center’s report focuses on how increasing numbers of American shoppers are viewing items (microwaves, A/C, etc) previously seen as household necessities, but now are more likely to be seen as luxuries.

So what does this mean for our love affair with overconsumption? Which product categories will survive? What will happen to “mass upscale” brands like Coach, Burberry and Starbucks that depend on consumers’ willingness to spend a little extra for more status?